Change Password or Pin

  • The 'Current Password or Pin' and 'New Password or Pin' cannot be the same
  • The 'New Password or Pin' and 'Confirm New Password or Pin' must match
  • The password must be 8 to 20 characters long
  • The password must contain upper and lower case letters
  • The password must contain at least one numeric digit
  • The password must contain at least one of the following characters: ! ? @ * # $ % ^ & + = < > . |
  • The password cannot contain the username
  • The pin must be 4 numeric digits
Internet username or 10-digit mobile phone number
Email DSL Both


If you are only changing your email password, input your current email password in the Current Password field.
Otherwise, input your current DSL password.